SENARY ONLINE BEAUTY ACADEMY
PRIVACY & DATA PROTECTION POLICY

Senary Online Beauty Academy is committed to protecting your personal information and respecting your privacy.

This Privacy & Data Protection Policy explains how we collect, use, store and protect your personal information when you visit our website, purchase or enrol on a training course, complete online learning or assessments, attend a live practical assessment, contact us, or use our student support services.

We handle personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website or enrolling on one of our courses, you acknowledge that your personal information will be handled as described in this policy.

INFORMATION WE COLLECT

We may collect and process the following personal information when you interact with Senary Online Beauty Academy:

Full name

Address

Email address

Telephone number

Date of birth, where required for training or certification purposes

Payment and transaction information

Training course enrolment details

Previous qualifications where required as a prerequisite for a course

Student assessment results and training records

Photographs, videos or other evidence submitted as part of your training or assessment

Information provided during live practical assessments via Zoom

Communications between you and the academy, including email and WhatsApp student support

Any other information you voluntarily provide to us in connection with your course or enquiry.

HOW WE USE YOUR INFORMATION

Senary Online Beauty Academy may use your personal information to:

Process your course enrolment and payments.

Provide access to your online training and course materials.

Communicate with you regarding your course, assessments and progress.

Provide ongoing educator and student support.

Arrange and conduct live practical assessments via Zoom.

Assess your theory knowledge and practical skills.

Review photographs, videos or other evidence submitted as part of your training.

Record your assessment results and course completion.

Issue certificates following successful completion of your course requirements.

Verify previous qualifications where a course has entry requirements.

Respond to enquiries, questions or requests for support.

Maintain appropriate student, assessment and certification records.

Improve our courses, training materials and student experience.

Meet our legal, regulatory, insurance and accreditation requirements.

Prevent fraud, misuse of our services or unauthorised access to course materials.

We will only use your personal information where we have a lawful basis to do so under UK data protection law.

LIVE ZOOM PRACTICAL ASSESSMENTS & ASSESSMENT EVIDENCE

As part of your online training, you may be required to complete a live practical assessment via Zoom with your educator.

During your practical assessment, your educator may observe and assess areas including your practical skills, treatment procedure, hygiene, health and safety, client care and overall competency.

Students may also be required to submit photographs, videos, completed assessment documents or other evidence as part of their course requirements.

Any assessment evidence provided will only be used for legitimate training, assessment, quality assurance, accreditation and record-keeping purposes.

Assessment evidence will be stored securely and access will be limited to those who reasonably require it for training, assessment, quality assurance or accreditation purposes.

Where another person acts as your model during an assessment or appears within submitted photographs or videos, you are responsible for ensuring that they understand the purpose of the assessment and have provided appropriate consent.

Live Zoom practical assessments will not be recorded by Senary Online Beauty Academy unless you are informed in advance and appropriate consent has been obtained.

Students must not record, photograph, screen-record or distribute a live Zoom assessment without prior permission from Senary Online Beauty Academy and any other person involved.

HOW WE STORE & PROTECT YOUR INFORMATION

Senary Online Beauty Academy takes appropriate steps to protect the personal information and student records we hold.

Personal information, course records, assessment results and assessment evidence will be stored securely and only accessed where reasonably necessary for the operation of the academy, student support, assessment, certification, quality assurance or accreditation purposes.

We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, misuse, alteration or disclosure.

Where we use trusted third-party services to operate our website, process payments, communicate with students, conduct live online assessments or provide other services, those providers may process limited personal information on our behalf.

We will only retain personal information for as long as reasonably necessary for the purpose for which it was collected, including meeting any legal, insurance, accreditation, assessment and record-keeping requirements.

When personal information is no longer required, it will be securely deleted or disposed of where appropriate.

SHARING YOUR INFORMATION

Senary Online Beauty Academy will never sell your personal information.

We may share limited personal information where reasonably necessary with trusted third parties involved in providing our services. This may include:

Website and online course service providers.

Payment processing providers.

Zoom for live practical assessments.

Communication services used to provide student support.

Accreditation, certification or quality assurance organisations where required in connection with your training.

Professional advisers, insurers or legal representatives where necessary.

Government, regulatory or law enforcement authorities where we are legally required to provide information.

We will only share information that is reasonably necessary for the relevant purpose.

Where third-party service providers process personal information on our behalf, we take reasonable steps to ensure that appropriate data protection and security measures are in place.

WHATSAPP & STUDENT SUPPORT

Senary Online Beauty Academy may offer students ongoing support through WhatsApp, email or other approved communication methods.

If you choose to use WhatsApp for student support, your name, telephone number, profile information and messages may be visible in accordance with your own WhatsApp privacy settings.

Where a student support group is used, your telephone number and any information you choose to share within the group may be visible to other group members.

Students should not share confidential, sensitive or unnecessary personal information within group chats.

Information, photographs or assessment evidence shared privately with your educator will only be used where reasonably necessary to provide support, guidance, training or assessment.

Students must respect the privacy of other students. Messages, photographs, videos, telephone numbers or other information shared within a student support group must not be copied, screenshotted, recorded, distributed or shared outside the group without appropriate permission.

Participation in a WhatsApp support group is optional. Where appropriate, students may contact Senary Online Beauty Academy privately for support instead.

COOKIES & WEBSITE INFORMATION

The Senary Online Beauty Academy website may use cookies and similar technologies to help the website function correctly, improve your browsing experience and understand how visitors use our website.

Cookies are small files stored on your device when you visit certain websites.

Cookies may be used for purposes including:

Keeping the website and online shop functioning correctly.

Remembering your preferences and settings.

Managing shopping baskets, checkout and student account features.

Understanding how visitors use our website.

Improving the performance and usability of our website.

Supporting website security and fraud prevention.

Where required by law, you will be given the opportunity to manage your cookie preferences.

Some cookies are necessary for the website to function and cannot always be disabled.

Third-party services used by Senary Online Beauty Academy may also place cookies or similar technologies on your device in accordance with their own privacy policies.

YOUR DATA PROTECTION RIGHTS

Under UK data protection law, you may have a number of rights in relation to the personal information we hold about you.

Depending on the circumstances, these may include the right to:

Request access to the personal information we hold about you.

Ask us to correct personal information that is inaccurate or incomplete.

Ask us to delete your personal information where there is no lawful reason for us to continue holding it.

Ask us to restrict how your personal information is used in certain circumstances.

Object to certain uses of your personal information.

Request the transfer of certain personal information to you or another organisation where applicable.

Withdraw your consent where we are relying on consent to process your personal information.

Please be aware that some information may need to be retained even if you request its deletion, for example where we are required to keep student assessment, certification, financial, legal, insurance or accreditation records.

If you wish to exercise any of your data protection rights, please contact Senary Online Beauty Academy.

You also have the right to raise a concern with the Information Commissioner's Office (ICO), the UK's independent data protection regulator, if you are unhappy with how your personal information has been handled.

RETENTION OF STUDENT & ASSESSMENT RECORDS

Senary Online Beauty Academy may retain student training and assessment records after a course has been completed.

Records we may retain include:

Student enrolment information.

Course completion records.

Theory and practical assessment results.

Assessment and educator feedback records.

Copies or records of certificates issued.

Submitted assessment evidence where appropriate.

Relevant communications relating to assessment, certification or course completion.

These records may be retained where reasonably necessary for accreditation, quality assurance, insurance, legal, financial or certification purposes.

Different types of information may need to be retained for different periods. Senary Online Beauty Academy will not retain personal information for longer than reasonably necessary, taking into account any applicable legal, accreditation, insurance and professional requirements.

When records are no longer required, they will be securely deleted or disposed of where appropriate.

CONTACT DETAILS, COMPLAINTS & POLICY UPDATES

If you have any questions about this Privacy & Data Protection Policy, the personal information we hold about you, or you wish to exercise any of your data protection rights, please contact:

Senary Online Beauty Academy

Email: [INSERT YOUR BUSINESS EMAIL ADDRESS]

Website: [INSERT YOUR NEW SENARY WEBSITE ADDRESS]

We will aim to respond to data protection enquiries as soon as reasonably possible and within any timescales required by law.

If you are unhappy with how your personal information has been handled, please contact us first so that we have an opportunity to address your concerns.

You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's independent regulator for data protection.

POLICY UPDATES

Senary Online Beauty Academy may update this Privacy & Data Protection Policy from time to time to reflect changes to our services, training methods, technology, legal requirements or data protection practices.

The most current version of this policy will be published on our website.

Last updated: August 2026